Cookie Policy
1. What Are Cookies?
Cookies are small text files that are placed on your computer or mobile device when you visit a website. They are widely used to make websites work more efficiently, provide a better user experience, and give website owners information about how their site is being used.
2. How We Use Cookies
GenogramAI uses cookies and similar technologies to:
- Keep you signed in to your account
- Remember your preferences and settings
- Understand how you use our Service
- Improve our Service based on usage patterns
- Provide security features
3. Types of Cookies We Use
3.1 Essential Cookies
These cookies are necessary for the Service to function and cannot be switched off. They are usually set in response to actions you take, such as logging in or filling in forms.
| Cookie Name | Purpose | Duration |
|---|---|---|
| session_id | Maintains your login session | Session |
| csrf_token | Security protection | Session |
| preferences | Stores your settings | 1 year |
3.2 Analytics Cookies
These cookies help us understand how visitors interact with our Service by collecting and reporting information anonymously.
| Cookie Name | Provider | Purpose |
|---|---|---|
| _ga | Google Analytics | Distinguishes users |
| _gid | Google Analytics | Distinguishes users |
| _plausible | Plausible | Privacy-focused analytics |
3.3 Functional Cookies
These cookies enable enhanced functionality and personalization, such as remembering your theme preference or recently viewed genograms.
3.4 Marketing Cookies
We may use marketing cookies to track visitors across websites to display relevant advertisements. You can opt out of these cookies using the preferences panel.
4. Third-Party Cookies
Some cookies are placed by third-party services that appear on our pages. We use the following third-party services:
- Stripe: For secure payment processing
- Google Analytics: For understanding usage patterns (optional)
- Intercom: For customer support chat (if enabled)
5. Managing Cookies
You have several options for managing cookies:
5.1 Cookie Preferences
You can manage your cookie preferences at any time by clicking the "Cookie Settings" link in the footer of our website or using the button below.
5.2 Browser Settings
Most web browsers allow you to control cookies through their settings. You can:
- Block all cookies
- Block third-party cookies only
- Delete cookies when you close your browser
- Delete specific cookies manually
Please note that blocking essential cookies may prevent you from using certain features of the Service.
5.3 Browser-Specific Instructions
6. Do Not Track
Some browsers have a "Do Not Track" feature that signals to websites that you do not want your online activity tracked. We honor Do Not Track signals and do not track or collect data when such a signal is present.
7. Local Storage
In addition to cookies, we may use local storage to store data on your device. Local storage is used for:
- Caching genogram data for offline access
- Storing encryption keys for local-only storage users
- Improving application performance
You can clear local storage through your browser's developer tools or settings.
8. Updates to This Policy
We may update this Cookie Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically.
9. Contact Us
If you have questions about our use of cookies, please contact us:
- Email: privacy@genogramai.com
- Address: GenogramAI, Inc., 177 E Colorado Blvd, Pasadena, CA 91105
Summary
We use cookies to make GenogramAI work properly, remember your preferences, and understand how people use our service. Essential cookies are always on, but you can manage analytics and marketing cookies through our preferences panel or your browser settings.